Frequently Asked Questions
Everything you need to know about shopping with Rebalance Vintage.
How do you ensure the authenticity of your vintage items?
Every piece at Rebalance Vintage undergoes a rigorous multi-point inspection process. Our team of experts verifies labels, stitching, hardware, and fabric quality to ensure every item is 100% authentic before it is listed.
What kind of condition can I expect from the clothing?
We specialize in high-quality vintage. Each product page includes a detailed description of the item's condition, ranging from 'Excellent' to 'Well-loved'. Any minor flaws like pinholes or fading are clearly documented in the photos and description.
How does sizing work for vintage garments?
Vintage sizes often run smaller than modern vanity sizing. To ensure a perfect fit, we provide precise measurements (chest, length, and sleeve) for every garment in the product description. We recommend comparing these to a similar item you already own.
When will my order be shipped?
Orders are typically processed and shipped within 1-3 business days. Once your package is on its way, you will receive a confirmation email with a tracking number to follow its journey.
What is your return policy?
To support sustainable consumption, we accept returns within 14 days of delivery. Items must be returned in their original condition with all Rebalance Vintage tags attached. Please note that return shipping costs are the responsibility of the customer.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.